Shipping Policy

Shipping & Delivery Policy

At GLS PRO (F.Z.E), we take pride in providing prompt and reliable shipping for all our customers. We ship our products both locally within the UAE and internationally, using trusted courier partners.

1. Shipping Within the UAE

Orders are processed within 24 hours and dispatched within 1-2 business days.
Deliveries within UAE cities typically take 1-2 working days.
A flat delivery fee of AED 10 is applied for local orders.

2. International Shipping

Shipping outside the UAE is available to most countries.
Delivery time ranges from 4 to 10 working days depending on the destination and local customs clearance procedures.
Shipping charges for international deliveries are calculated at checkout based on the destination country and order weight.

3. Courier Services

We partner with reputable courier companies to ensure secure and timely deliveries. Once your order is dispatched, you will receive a tracking number via email or SMS.

4. Address Accuracy

To ensure successful delivery, please provide your complete and accurate shipping address, including phone number and any special delivery instructions. We are not responsible for delays caused by incorrect address details.

5. Delays

While we make every effort to deliver your order promptly, we are not responsible for delays caused by courier issues, weather conditions, or customs processes.